Support
Gameplay help, purchase restoration, and direct support for Hopsa.
Quick Links
No account is required, and core gameplay works offline. Choose a topic below or email us for help.
Gameplay
Hopsa bounces automatically. Use touch, tilt, on-screen buttons, a keyboard, or a controller to steer. Land on platforms from above and keep the character above the bottom edge of the screen.
Language, steering sensitivity, haptics, and tutorial replay are available in Settings.
Purchases
To recover previously purchased characters, open Characters from the main menu and choose Restore Purchases. Make sure the device is signed in to the same Apple Account used for the original purchase and has an internet connection.
Purchases are one-time cosmetic unlocks. Billing and refund requests are handled by Apple through Report a Problem.
Progress and Game Center
Scores, collected pierogi, settings, tutorial progress, and the selected character are stored on your device. Deleting the app removes that local progress; purchases can be restored afterward.
If leaderboard scores or achievements do not appear, confirm that Game Center is enabled in iOS Settings and that the device is online.
Contact
Still stuck? Email email and include your device model, iOS version, app version, and what happened just before the problem.